If anything happens before your stay at Hotel Sonnalp, you might face cancellation fees. In order to protect you from cancellation fees we recommend purchasing Travel Cancellation Insurance.
Due to the current Covid-19 situation we offer the possibility of a free cancellation also the day before arrival in the following situations:
- if the borders to Italy or to your home country are closed
- in case our region - South Tyrol-Trentino- would be delcared as a risk zone
- if there are any travel restrictions from your country to Italy
Common cancellation conditions
This sounds unpleasant and it is for you as well as for us.
You can cancel your booking free of charge up to 50 days prior to arrival. For cancellations, later arrivals or earlier departures costs can accrue. In case of cancellations less than 50 days prior to arrival the deposit will be hold as cancellation fee. For cancellation within 20 days prior to arrival, we charge 50% of the booked stay and for cancellations within 9 days before your arrival date 80% from the booked stay will be charged.
To protect yourself from cancellation fees, we recommend to stipulate a travel insurance. Information for Covid-19 cover you find on the link below "Insured reasons"